Question 1

What is AI Search?

Accepted Answer

AI Search is the new way consumers discover brands and get recommendations. Instead of typing keywords into Google, people are asking AI assistants like ChatGPT, Perplexity, Google AI, Gemini, and Grok for personalized recommendations. These AI models synthesize information from across the web and provide direct answers, often citing sources. If your brand isn't optimized for AI, you're missing out on this rapidly growing channel.

Question 2

What is AEO (Answer Engine Optimization)?

Accepted Answer

AEO (Answer Engine Optimization) is the practice of structuring and optimizing your content so that AI platforms can easily find, understand, and cite your brand in their answers. Unlike SEO which focuses on ranking in traditional search results, AEO focuses on getting your brand mentioned and recommended when users ask AI for advice, comparisons, and recommendations.

Question 3

How is AEO different from SEO?

Accepted Answer

Traditional SEO optimizes for keyword rankings in search engine results pages. AEO optimizes for AI citations and recommendations. Key differences: 1) AI users ask detailed, contextual questions rather than short keywords. 2) AI synthesizes information and provides direct answers, not just links. 3) AI prioritizes authoritative, well-structured content with clear answers. 4) Getting cited requires different content structures like inverted pyramid writing, clear factual statements, and proper schema markup.

Question 4

Why should I care about AI Search visibility?

Accepted Answer

AI search is rapidly becoming the primary way consumers discover brands. Chatbot traffic has more than doubled in the past year, and some sites now get nearly half their referrals from AI instead of Google. When consumers ask 'What's the best CRM?' or 'Which laptop should I buy?', AI gives them direct recommendations. If you're not being recommended, your competitors are. Early investment in AEO gives you a significant competitive advantage.

Question 5

What AI models does ChatFeatured track?

Accepted Answer

We capture and analyze responses from all major AI platforms including ChatGPT (OpenAI), Google AI Overviews, Perplexity, Google Gemini, Grok (xAI), Claude (Anthropic), and Microsoft Copilot. Our platform provides comprehensive visibility insights across these models, showing how each one represents your brand differently.

Question 6

What can I track with ChatFeatured?

Accepted Answer

We provide comprehensive AI search analytics including: brand visibility scores, citation tracking, sentiment analysis, competitor benchmarking, share of voice metrics, source analysis (which URLs AI cites), regional insights across countries, prompt discovery (what questions users are asking), and trend analysis over time. You can track any brand, product, or topic across multiple languages and regions.

Question 7

What is the AEO Analyst Agent?

Accepted Answer

The AEO Analyst Agent is your AI-powered analyst that can answer questions about your data in plain English. Ask questions like 'Why isn't my brand appearing for this prompt?' or 'How do I compare to competitors on Perplexity?' and get strategic insights instantly. The agent analyzes your visibility data, identifies patterns, and provides actionable recommendations.

Question 8

How does content generation work?

Accepted Answer

Our content generation is grounded in your actual visibility data. The AI identifies content gaps (topics where competitors are getting cited but you're not), analyzes what sources AI models trust, and generates AEO-optimized content with proper structure, E-E-A-T signals, and citation-ready formatting. You can collaborate with the AI to refine content and publish directly to your CMS.

Question 9

What is the Site Audit feature?

Accepted Answer

Our Site Audit analyzes your website across three dimensions: Technical (schema markup, page speed, structure), Content (quality, clarity, completeness), and AEO (AI optimization signals). You get prioritized tasks, can assign them to team members, add comments and due dates, and track your scores improving over time.

Question 10

What is Agent Analytics?

Accepted Answer

Agent Analytics tracks how AI bots are interacting with your website in real-time. See which AI crawlers (GPTBot, ClaudeBot, etc.) are visiting your pages, how often, and what content they're accessing. This helps you understand how AI platforms are indexing your content and whether your site is properly accessible to AI.

Question 11

How do prompts work?

Accepted Answer

Prompts are the questions users ask AI that you want to monitor.

ChatFeatured automatically suggests & tracks prompts your customers are most likely asking—based on thousands of prompts we're already collecting, Google keyword research, and user personas we build for your industry. This gives you prompts that accurately represent how your customers are actually using AI.

You can also add custom prompts for specific scenarios like competitor comparisons or product recommendations, and configure each for specific regions and languages.

Question 12

How do I see results for different regions?

Accepted Answer

Each prompt can be configured with a specific location for country-level targeting. This lets you see how AI models respond differently based on user location. This is especially valuable for businesses with regional offerings or those wanting to understand local market dynamics.

Question 13

Can I export my data and insights?

Accepted Answer

Yes, all data and insights can be exported. Generate comprehensive reports, export raw data to CSV for further analysis, or use our API for custom integrations. Agency partners also get white-label reporting options to share insights with clients under their own branding.

Question 14

Do you offer a free trial?

Accepted Answer

Yes! You can get started with a free AI visibility report for your domain. Just enter your website URL and we'll analyze your current AI search presence across major platforms. From there, you can upgrade to a full account to access ongoing monitoring, the AEO Agent, content generation, and all other features.

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Frequently Asked Questions

Understanding AI Search